Shipping policy
Shipping Policy
Thank you for shopping with Outlet Demand.
Order Processing
Orders are processed within 1–3 business days after payment is confirmed. You will receive a confirmation email once your order has been processed and shipped.
Shipping Times
Estimated delivery times are 5–12 business days, depending on your location. Delivery times are estimates and may vary due to weather, holidays, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout. Free shipping may be available on eligible orders and promotional offers.
Order Tracking
Once your order ships, you will receive a tracking number by email so you can monitor your package's progress.
Incorrect Addresses
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.
Lost or Delayed Shipments
If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the damaged item so we can assist you.
Contact Us
If you have any questions about shipping, please contact us through the Contact Us page on our website.